Privacy Policy
Last updated: May 8, 2026
1. Overview
MIM Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (mimgroup.us) or contact us through any of our communication channels. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We may collect information about you in the following ways: Personal Information You Provide: When you fill out our contact form, schedule a tour, or communicate with us directly, you may provide your name, email address, phone number, and details about your care inquiry. We only collect information you voluntarily provide. Automatically Collected Information: When you visit our website, certain information may be collected automatically, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used solely to improve website performance and user experience. Cookies: Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.
3. How We Use Your Information
We use the information we collect to: • Respond to your inquiries and provide information about our services • Schedule tours and consultations at your request • Communicate with you about care options for your loved one • Improve our website and service offerings • Comply with applicable legal and regulatory requirements • Send administrative communications such as confirmations or updates We do not use your personal information for unsolicited marketing without your consent, and we do not sell your information to third parties.
4. Healthcare Privacy & HIPAA
MIM Group is committed to protecting the privacy of health information in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable. Information submitted through our website contact form is treated as general inquiry information and is not considered Protected Health Information (PHI) under HIPAA. Once a care relationship is established, all health-related information is handled in strict accordance with our HIPAA Notice of Privacy Practices, which will be provided to residents and their authorized representatives at the time of admission.
5. Disclosure of Your Information
We may share your information in the following limited circumstances: Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business, provided they agree to keep your information confidential. Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process, such as a court order or government request. Protection of Rights: We may disclose information when we believe disclosure is necessary to protect the rights, property, or safety of MIM Group, our residents, or others. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.
7. Data Retention
We retain personal information collected through our website only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Inquiry information submitted through our contact form is retained for a reasonable period to allow us to follow up on your request and for internal record-keeping purposes. You may request deletion of your information at any time by contacting us directly.
8. Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us at [email protected].
9. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, including: • The right to access the personal information we hold about you • The right to request correction of inaccurate information • The right to request deletion of your personal information • The right to opt out of certain communications To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
10. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: MIM Group Email: [email protected] Phone: (800) 000-0000 You may also reach us through the contact form on our website. We take privacy concerns seriously and will respond promptly.